What to Expect

Trust isn’t luck—it’s built, earned, and it’s the difference between a team that works together and one that wins together.

In this hands-on session, we’ll go all-in on what it takes to build lasting trust within operations:

• Breaking down the 4 Cores of Credibility and 13 behaviors of trust

• Tackling real-world case studies drawn from your environment

• Role-playing high-trust vs. low-trust scenarios to see the difference in action

This won’t be a lecture—it’s interactive, practical, and built for the pace of operations. Expect to be challenged, expect to laugh, and expect to walk away more confident in your ability to build trust and strengthen your team.

How to Prepare

Take a few minutes to complete the team reputation survey linked below. Your input will help us pinpoint where trust stands today and shape the actions we’ll take together to strengthen it.

Click here to take the Team Reputation Survey. It should only take 7-10 minutes.

The survey is due August 29, 2025.